Pre-Orders: Books will begin shipping the week of November 25, 2019.

Payment Methods

Payment may be made with debit or credit card, processed by Stripe or PayPal.

You may also use your PayPal account to complete payment.

Refunds

You have 24 hours after placing your order to change your mind and request a refund. Once your order and payment have been processed, the sale is final.

Refund requests are handled on a case by case basis.

Refunds requests that are approved will be processed within 2 business days of approval. This does not include any additional time payment processor(s) and/or your financial institution may take to process said refund. The amount of the refund will be purchase price minus any fees instituted and not refunded by any and all payment processors and financial institutions.

Returns and Exchanges

Every effort is made to ensure your purchase makes it to you unharmed and in one piece. This includes quality control inspection before it is mailed. In the event that you receive a defective item, please submit a claim. Claim information will be included with your shipping notice.

Shipping

Pre-Orders: Books will begin shipping the week of November 25, 2019.

Your book will be shipped via USPS. The tracking number is assigned at the time your label is created, although actual shipping may occur within 3 business days of your label being created.

Once your package has been scanned at the USPS facility, it becomes the responsibility of the USPS and missing or damaged shipments will need to be filed with the USPS.  Shipping includes insurance, so missing or damaged shipments should be reported and filed for a claim. Claim information will be included in your shipping notice.

 

© 2020 Auntee Rik LLC. All rights reserved. | Privacy Policy | Terms of Service

Pin It on Pinterest

Share This