The Naming Convention System
When I stick to the system, I can find anything on my computer, on my sites and within my cloud storage accounts whether I put it in its right place or not. This naming convention system is the foundation of all of my Operations tasks.
3 Customer Service Mistakes Biz Owners Make
Your customers don't care what happened if they have to come looking for you.
WTF are Systems anyway?
Operations, Systems, and Processes are separate terms and functions. Here's a simple explanation of each.
5 Ways to Prep Your Biz for Mercury Retrograde
2024 Update | Preparation and organization make dealing with Mercury Retrograde a lot easier as a business owner.
How to handle clients who ghost
Things happen, so set out your terms for project abandonment and what it takes to have that project reinstated.
7 Reasons your designer ghosted you
Feeling like you got burned is never pleasant. Clarity pays a huge part in lessening the chances of being ghosted.
Your Service Guide
Your Service Guide is an additional way of highlighting your services. You can make it as basic or grand as you want, with or without a website.
Create Your Brand Toolbox
The key to living your best brand life and not have to go back and forth with your clients, is to be prepared.
Barter Smarter
A promise for exposure in exchange for goods/services is NOT bartering. You can’t spend that. You can’t use it. ROI on exposure is not guaranteed. Remember, the exchange must make sense AND hold value.
Hi! I’m Auntee Rik (Rikki) and as a Business Operations + Systems Strategist, I use my 33+ years of experience in Operations, and brand & web design, to help business owners be more intentional about running their business efficiently.
My work days are usually powered by 90s sitcoms, 90s hip-hop and dancehall, “cheesy” movies, and a good, hot Americano.
© 2018-2024 Auntee Rik. All rights reserved.